Designate or Change a Trusted Contact

In an effort to protect vulnerable adults from financial exploitation, the financial industry implemented new regulations that require firms to make reasonable efforts to obtain Trusted Contact information for accounts. In addition, firms may place temporary holds on disbursements of funds or securities from the accounts of clients where there is a reasonable belief of financial exploitation of these clients.

Selecting a Trusted Contact

You can partner with us to help prevent financial exploitation by naming a Trusted Contact to look out for you interests. We will only reach out to your Trusted Contact if we are unable to reach you, have concerns that you may be a victim of financial exploitation or are experiencing diminished mental capacity.  Naming a Trusted Contact is optional, but having a person in place can help protect your assets.

To designate or change your Trusted Contact person, please complete and sign the Trusted Contact Authorization form. You’ll need to know their phone number and physical address. An email address is helpful, but not required. We’ll also ask for their relationship to you. Print your completed form, and provide it to your registered representative.

Who can be a Trusted Contact?

Anyone at least 18 years old can be a Trusted Contact, but we suggest designating a person who isn’t already authorized to conduct business or receive information on your behalf. Trusted Contacts are usually family members or close friends, people you trust and who are likely to be in the best position to know your current situation, as opposed to financial consultants, investment financial professionals or powers of attorney.

The role of a Trusted Contact

A Trusted Contact will help us contact you; provide the identity of any legal guardian, executor, trustee, or holder of power of attorney; or to help us look into possible financial exploitation. Your Trusted Contact does not have authority to access your account or make transactions on your behalf.

Cadaret Grant’s use of Trusted Contact information

Your Trusted Contact information is confidential and subject to Cadaret Grant’s privacy policy. Cadaret, Grant & Co. Inc., its employees and associated persons are authorized to contact the Trusted Contact person and disclose information about your account to address possible financial exploitation, to confirm the specifics of the client’s current contact information, health status, or the identity of any legal guardian, executor, trustee or holder of a power of attorney, or as otherwise permitted by FINRA Rule 2165.

Cadaret, Grant may use its discretion in relying on information provided by the Trusted Contact, including placing temporary holds on disbursement of funds or securities.

Doug Ketterer

Chief Executive Officer and Founding Partner

The vision and influence to advance an industry. Doug is passionate about the value of personal advice. He believes that customized solutions created by one advisor, working with one client, aren’t just the core of wealth management—but the key to its future. A well-known Wall Street thought leader with over 30 years in the industry, Doug is a sought-after source of ideas that elevate the advisor-client experience. With insight gained as a long-time Morgan Stanley executive, and a clear-eyed commitment to the principles he preaches, Doug is in the right place to lead Atria, its subsidiaries—and the advisors they serve—to a better future.